“Eclipse Bank always provides great customer service. The staff is friendly, and I never feel rushed during transactions.”
– John Smith
“I switched to Eclipse Bank recently, and I’m very impressed with their online banking features and ease of use.”
– Sarah Johnson
Eclipse Bank Overview
Eclipse Bank is a reputable financial institution located primarily in Kentucky and Tennessee. They provide a variety of banking services tailored to meet the needs of individuals and businesses alike. Founded with a vision to enhance banking experiences, Eclipse Bank has grown in prominence, particularly in Louisville and Johnson City. The bank prides itself on excellent customer service, offering personal and commercial banking solutions that cater to various financial needs.
At Eclipse Bank, customers can expect to find various accounts, including personal checking and savings accounts, loans, mortgages, and investment services. The bank focuses on building long-lasting relationships with its clients, ensuring each person experiences a personalized approach to their banking needs.
One of the unique aspects of Eclipse Bank is its commitment to local communities. The bank actively participates in various local initiatives, supporting community programs and local businesses. This community engagement goes hand-in-hand with their belief in providing banking services that are not only secure but also beneficial to the growth and development of the areas they serve.
The bank operates multiple branches, each designed to provide easy access to banking services with a customer-centric environment. The locations include the Main Branch (Old Henry Branch) situated at Promenade Green Way, St. Matthews Branch on Shelbyville Road, Hurstbourne Branch on North Hurstbourne Parkway, and the Johnson City Branch on Broyles Drive.
Various features and services offered by Eclipse Bank include online banking, financial planning, and friendly banking professionals who are always eager to assist with any questions or needs. They employ innovative technology to ensure that customers can easily manage their finances anytime, anywhere. As a trusted financial partner, Eclipse Bank continues to set high standards in the banking industry.
How to Plan a Visit To Eclipse Bank
When planning a visit to Eclipse Bank, it is essential to consider the location, hours of operation, and the services you wish to utilize. Here are some steps to help ensure you have a smooth visit:
- Identify the nearest branch: Depending on your location, choose a branch that is most convenient for you. The Main Branch is located at 13903 Promenade Green Way, while the St. Matthews Branch is situated at 3827 Shelbyville Road. You can also visit the Hurstbourne Branch at 400 North Hurstbourne Parkway or the Johnson City Branch at 203 Broyles Drive.
- Check operating hours: Each branch has specific hours for its lobby and drive-thru services. For example, the Main Branch and Hurstbourne Branch have lobby hours from Monday to Thursday, 8:30 am to 4:00 pm, and Friday, 8:30 am to 5:00 pm. It’s essential to check these hours to avoid arriving when the branch is closed.
- Prepare your documents: Depending on the services you plan to access, have all required documents ready. For various banking services, bring personal identification, account details, and any necessary documents relevant to your transaction.
- Plan for peak hours: If you can, visit during non-peak hours, typically mid-morning or early afternoon, to avoid long wait times. Thursday and Friday afternoons are usually more crowded.
- Explore nearby attractions: If you have time before or after your appointment, consider visiting some attractions near the bank locations. For instance, at the St. Matthews Branch, you can check out Mall St. Matthews, just a mile away.
Things to Do In Eclipse Bank
When visiting an Eclipse Bank branch, it usually revolves around financial transactions and services. Nevertheless, surrounding these banks are various attractions and activities that can enhance your experience in the area:
- Shopping and Dining: The St. Matthews Branch is strategically located near Mall St. Matthews, one of the premier shopping destinations in Louisville. You can explore various retail shops, grab a bite to eat at a local restaurant, or simply enjoy the vibrant atmosphere.
- Golfing Options: For those visiting the Hurstbourne Branch, you will find Hurstbourne Country Club nearby. This beautiful golf course provides a wonderful opportunity to enjoy a round of golf while soaking in the scenic views of the area.
- Community Events: Check out the calendar of events at the Johnson City Civic Area, close to the Johnson City Branch. Often, this area hosts various community gatherings, markets, and festivals that the whole family can enjoy.
- Local Parks: If you have time to spare, visit local parks in close proximity to the bank. Parks are perfect for a leisure stroll, a picnic, or simply taking a moment to relax outdoors away from the hustle and bustle of your banking errands.
Amenities and Facilities in Eclipse Bank
Eclipse Bank aims to provide its customers with the utmost convenience and comfort through its range of amenities and facilities. The highlights include:
- User-friendly online banking: Eclipse Bank offers a well-designed online banking interface allowing customers to manage accounts, transfer funds, pay bills, and check transaction history from the convenience of their homes.
- Mobile banking app: For customers on the go, the mobile banking app provides easy access to accounts, transaction notifications, and the ability to deposit checks digitally.
- Drive-Thru services: Each branch offers a drive-thru service for quick transactions without the need to exit your vehicle. This service is especially useful for those with busy schedules or mobility concerns.
- Friendly staff: Eclipse Bank prides itself on its customer service, with friendly and knowledgeable staff available to assist you with any banking needs, whether in person or over the phone.
- Advisory services: The bank offers financial advisory services aimed at helping clients make informed decisions regarding loans, mortgages, and investments.
Recommended Tips For Eclipse Bank
Be aware of branch hours
Each branch at Eclipse Bank has specific operating hours. Knowing these hours can save you unnecessary trips. Check the bank’s website or give them a call to confirm the hours, especially around holidays or weekends.
Utilize online services
Eclipse Bank provides excellent online banking options. Consider using these services to manage your accounts, pay bills, and monitor your transactions from the comfort of your home.
Ask for assistance when needed
If you have questions about any service or product, don’t hesitate to ask. The staff is trained to assist you and ensure you have all information necessary to make the best banking decisions.
Eclipse Bank Location & How To Get There
Below are the addresses and contact details of the Eclipse Bank branches for easy navigation:
- Main Branch (Old Henry Branch): 13903 Promenade Green Way, Louisville, KY 40245, Phone: (502) 912-6000
- St. Matthews Branch: 3827 Shelbyville Road, Louisville, KY 40207, Phone: (502) 671-4800
- Hurstbourne Branch: 400 North Hurstbourne Parkway, Louisville, KY 40222, Phone: (502) 671-4880
- Johnson City Branch: 203 Broyles Drive, Johnson City, TN 37601, Phone: (423) 301-5765
What People Are Saying
“I love the customer service at Eclipse Bank. They always greet me with a smile and are ready to help!”– Lisa Forbes
“Switching to Eclipse Bank was a great decision; they have helped me save money with their fantastic rates.”– Mark Thompson
“I had an excellent experience with the staff at the Hurstbourne Branch when applying for a loan. Very professional!”– Karen Bennett
“Eclipse Bank has a great community feel, and I appreciate their involvement in local events.”– James Wilson
“Their online banking is easy to use, and I love the mobile app that makes banking so convenient.”– Michelle Peters
“I appreciate the personalized service I receive at Eclipse Bank; it feels like they care about each customer.”– Emily Jenkins
Final Thoughts
In closing, visiting an Eclipse Bank branch can be a seamless experience with a bit of pre-planning. From understanding the available banking options to exploring nearby attractions, each trip can yield more than just financial transactions. By utilizing the advice and insights shared, customers should leave satisfied not just with their banking needs met, but also with a refreshed sense of community engagement. With branches that embody friendly service and a dedication to enhancing customer experience, Eclipse Bank stands out as a valuable financial institution.
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