“Excel Truck Group has an amazing selection of trucks and great customer service. Highly recommend!”
– Anna G.
“The staff at Excel Truck Group are knowledgeable and really helpful. Made purchasing a truck a breeze!”
– Mike R.
Excel Truck Group Overview
Located in Roanoke, VA, Excel Truck Group is a trusted provider of trucks and related services. They cater to both individual consumers and business owners. With a wide selection of vehicles, parts, and service options, Excel Truck Group continues to establish its reputation as a go-to destination for truck enthusiasts and businesses alike.
One of Excel Truck Group’s highlights is their extensive inventory. They offer various brands and models, including new and used trucks. This means that people can find exactly what they need, whether they’re looking for something specific, such as a Peterbilt or a Freightliner, or simply exploring options.
The company prides itself on being more than just a sales outlet. They provide a full-service experience that includes maintenance and repair services. Customers can get their trucks serviced on-site by qualified technicians, ensuring their vehicle’s reliability and longevity. Such an approach builds trust and loyalty among customers who appreciate knowing they have a reliable partner for their vehicle’s needs.
At Excel Truck Group, the staff is passionate about trucks and understands the unique needs of their customers. From those looking to make a large purchase for a fleet to solo owners seeking a dependable vehicle, their knowledge and enthusiasm are evident. They strive to make every customer feel valued and understood, which has led to positive reviews and repeat business.
Additionally, the ambiance of the showroom creates a welcoming environment. When visitors enter, they are greeted by a well-organized display of trucks and knowledgeable staff ready to assist. It’s an experience that encourages customers to ask questions, explore options, and envision their future purchases.
Their commitment doesn’t solely stop at selling trucks. They aim to build lasting relationships with customers. By providing tailored solutions, they ensure that every customer finds the right vehicle or service plan for their unique needs. This customer-centric approach has proven successful, as many customers have shared their positive experiences and recommendations.
Overall, Excel Truck Group is more than just a dealership; it’s a community hub for truck lovers and owners alike. Their dedication to providing high-quality products and exceptional services sets them apart in the competitive landscape of truck sales and maintenance.
How to Plan a Visit To Excel Truck Group
Planning a visit to Excel Truck Group can be straightforward and rewarding. To maximize the experience, one can consider various factors before heading out. The first step is to determine the purpose of the visit—whether it be purchasing a new truck, scheduling a service appointment, or simply browsing the available inventory.
Next, it is beneficial to check the business hours. Excel Truck Group typically operates from Monday to Saturday, with specific hours that can vary. Visiting during non-peak hours, such as mid-morning or early afternoon, can lead to more personalized attention from the staff. This way, individuals looking for a truck can enjoy a more laid-back atmosphere without the rush.
If you’re considering purchasing a truck, it can be helpful to research beforehand. Excel Truck Group frequently updates their inventory online, so browsing their website can give an idea of what to expect. This research can also help customers set a budget and narrow down specific models of interest. Knowing preferred features and capabilities can lead to more focused discussions with the sales staff.
For those planning to visit for service appointments, it’s essential to call ahead and schedule an appointment. Doing so ensures that technicians are ready to handle the vehicle and minimizes wait times. Excel Truck Group has a dedicated service department with trained technicians who can assist with repairs and maintenance, making it a one-stop-shop for truck owners.
Additionally, considering transportation arrangements to and from the Excel Truck Group is wise. Those who live nearby might choose to drive themselves. Conversely, if traveling from out of town, figuring out local accommodation or transport can enhance the visit. Roanoke offers a range of hospitality options should an overnight stay be necessary.
Reviewing customer feedback on platforms like Google Maps and Yelp can help prepare for the visit. Learning about other customers’ experiences can provide insights into what to expect and recommend things worth checking out during the visit. Being informed equips individuals with the right questions and expectations.
Lastly, having a notepad to jot down essential information or questions to ask may prove valuable. Being organized can enhance the visit, ensuring nothing important gets overlooked. After all, a visit to Excel Truck Group can be more than just an appointment; it can be an opportunity for a rewarding experience in truck ownership.
Things to Do In Excel Truck Group
When visiting Excel Truck Group, there are numerous activities to engage in. First and foremost, potential customers can tour the expansive showroom and familiarize themselves with the available inventory. Not only can visitors admire the trucks, but they can also learn about various models, features, and specifications from knowledgeable staff who are eager to help.
For individuals looking to purchase a vehicle, attending a demonstration might be an option. Test driving is a valuable part of the truck-buying process. Excel Truck Group is committed to allowing customers to appreciate the performance and feel of each truck in their inventory. This hands-on experience can help customers decide on the right vehicle.
Moreover, exploring financing options is a critical component of purchasing a truck. Customers can meet with the financing staff to discuss various financing plans tailored to their needs. Finding the right financing solution can significantly impact purchasing decisions. Having clarity on monthly payments and terms is essential for fulfilling budgetary expectations.
Individuals also have the chance to engage in discussions about aftermarket products and services. Knowing what options exist for customizations and add-ons can help potential customers envision their truck beyond the base model. Excel Truck Group offers various products to enhance vehicle performance and comfort.
Additionally, if planning to service their trucks, visitors can engage with service advisors about maintenance schedules. Staying informed about regular maintenance can prevent future issues and ensure longevity and reliability. Setting up a service appointment allows customers to understand how to care for their trucks properly.
Customers can take advantage of parts services available at Excel Truck Group. If they are in need of replacement parts or enhancement products, browsing the parts department can be beneficial. The knowledgeable staff can assist in identifying the correct parts suited for their vehicles.
Finally, leaving room for unexpected discoveries is always an option. Sometimes, the best experiences come from casual conversations with other truck enthusiasts or staff. Visitors might stumble across valuable tips or insights based on similar interests and experiences.
Excel Truck Group offers more than just trucks; it becomes an opportunity to network and learn from others. Whether looking to purchase, service, or simply browse, there are ample activities to engage with during a visit.
Amenities and Facilities in Excel Truck Group
Excel Truck Group prides itself on providing a range of amenities and facilities that enhance the customer experience. Recognizing that both comfort and convenience are key aspects in any business, they strive to ensure that visitors have what they need during their visit.
Firstly, the spacious and thoughtfully designed showroom allows customers to easily navigate through the trucks on display. The layout ensures that customers can examine the vehicles closely and interact with staff without feeling crowded. This design aspect emphasizes a welcoming environment for truck enthusiasts and buyers.
Secondly, a comfortable waiting area is available for those who may wait during appointments, especially for maintenance services. This area is equipped with seating and amenities like coffee and water, inviting customers to relax while their vehicles are being serviced. Providing such comforts demonstrates Excel Truck Group’s commitment to customer satisfaction.
Additionally, the presence of digital displays and informational kiosks helps prospective buyers easily access vehicle specifications and additional details. These tools significantly enhance the ability for customers to explore available inventory independently.
Moreover, Excel Truck Group provides on-site technical support. Their service department is equipped with state-of-the-art tools and technology, ensuring that any truck repairs or service appointments are carried out efficiently. This level of professionalism reinforces the reliability and quality that customers expect from Excel Truck Group.
Furthermore, educational resources regarding vehicle maintenance and care are also available. Customers can learn the best practices for upkeeping their trucks, helping them prolong the life and maintain the performance of their vehicles.
Excel Truck Group also recognizes the importance of parts availability. Their parts department is well-stocked with components that customers commonly require, ensuring rapid access to any necessary replacements or enhancements. Close proximity to the parts department further enhances convenience for service appointments.
Lastly, the entire staff—from sales associates to service technicians—are dedicated to providing an exceptional customer experience. Their commitment to service excellence ensures that every inquiry is taken seriously, and all customer needs are met with professionalism and expertise.
In summary, the amenities and facilities at Excel Truck Group contribute to an experience that is not only about purchasing trucks but also about creating long-lasting relationships with clients. Visitors are met with a well-curated environment that caters to their comfort and needs effectively.
Recommended Tips For Excel Truck Group
Tip 1: Come Prepared
When planning a visit to Excel Truck Group, coming prepared is essential. This means having a clear idea of what one is looking to achieve during their visit. Bringing a list of specific features desired in a truck can help streamline conversations with salespeople. Additionally, customers might want to jot down any questions that come to mind ahead of time, which facilitates more productive discussions.
Researching potential models online before arriving can be beneficial. Such knowledge allows customers to enter with a better understanding of what’s available. Being informed can result in more effective negotiations during the buying process.
Tip 2: Leverage Test Drives
Utilizing the opportunity for test drives can significantly enhance the decision-making process. Customers should not hesitate to ask for a trial run of the vehicles they are interested in. This hands-on experience is vital for understanding how a truck feels to drive.
By actively engaging in test drives, customers can better gauge performance, comfort, and suitability for their specific needs. Each test drive provides insight that can inform purchasing decisions.
Tip 3: Inquire Deeply About Financing Options
Finance can often be a complicated aspect of purchasing a truck. Customers at Excel Truck Group should feel free to inquire about available finance plans and offers. Engaging with the finance team can uncover options that might be more favorable than expected.
Understanding terms, interest rates, and potential payments upfront can help set realistic budgets that align with personal or business finances. Being open and asking questions can lead to discovering the best path to ownership.
Excel Truck Group Location & How To Get There
Excel Truck Group is conveniently located at 267 Lee Hwy, Roanoke, VA 24019. This central location is accessible for locals and visitors alike. For those using GPS, simply inputting the address will lead you directly to the facility.
Additionally, for those traveling from outside the area, I-581 provides an easy route to reach the dealership. If you are traveling via air, nearby airports include Roanoke-Blacksburg Regional Airport, making it convenient for those coming in from afar.
When nearing Roanoke, look for notable landmarks that can assist in navigation. If unfamiliar with the area, Google Maps or other navigation apps can provide real-time directions, traffic updates, and estimated travel times.
What People Are Saying
“Absolutely loved my experience at Excel Truck Group. The staff was friendly and very knowledgeable!”– John D.
“Found the perfect truck for my business needs here. Highly recommend Excel Truck Group!”– Sarah T.
“Service department was top-notch. Quick and efficient!”– Greg M.
“Made my truck-buying experience enjoyable and stress-free!”– Wendy L.
“Excellent customer service throughout the entire process!”– Mike J.
“I appreciate the transparent communication and helpful staff!”– Laura K.
Final Thoughts
In conclusion, Excel Truck Group stands out as a reliable destination for anyone interested in trucks, whether for business or personal use. Their comprehensive range of vehicles, exceptional services, and commitment to customer satisfaction highlight their role in the truck industry within Roanoke, VA.
The added benefits of customer service and support make Excel Truck Group a unique choice, ensuring that every customer can find precisely what they need. By leveraging the advice provided in this guide, visitors can maximize their experience during their visit.
Whether looking to purchase, service, or learn more about trucks, Excel Truck Group offers an environment that is inviting and informative. Exploring various options while being educated on the process can create a positive journey towards truck ownership.
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