Towne Bank (What to Know Before Visiting)

“TowneBank has a great staff that genuinely cares about the community and their clients. They take their time to answer any questions I have and make banking easy!”

– Sarah P.


“I love the atmosphere at TowneBank. Every visit feels personal, and they always go the extra mile to ensure I have a positive experience.”

– John D.


Towne Bank Overview

Towne Bank is a community-oriented financial institution that has built a strong reputation for its personalized service and commitment to customer satisfaction. Founded on the principles of trust and integrity, Towne Bank has been serving its customers since its inception. The bank operates in various locations, with notable branches in Downtown Norfolk and Town Center Virginia Beach. Towne Bank offers a variety of financial services that cater to individuals and businesses alike. These services include personal banking, business banking, loans, investment services, and more.

With an emphasis on community involvement, Towne Bank actively participates in local events and supports numerous charitable initiatives. Their philosophy is centered on helping customers achieve their financial goals while also enhancing the well-being of the community. This commitment to service and connection is what sets Towne Bank apart from many larger financial institutions that may lack a personal touch.

Customers can expect warmth and professionalism from the staff, who are trained to handle a range of banking needs. Whether one is looking to open a new checking account, secure a mortgage, or need assistance with investment options, Towne Bank makes the process seamless and stress-free.

The bank’s commitment to innovation is evident through its digital banking services, allowing customers to manage their accounts online or via mobile apps. This incorporates features like online bill paying and mobile deposit, providing convenience and modern banking solutions.

Overall, Towne Bank stands out as a community-focused partner for all banking needs, delivering both quality service and comprehensive financial solutions.

How to Plan a Visit To Towne Bank

Planning a visit to Towne Bank is straightforward and convenient, thanks to multiple branch locations and extended hours of operation. To make the most of your visit, consider the following steps:

  • Choose the Right Branch: Decide which branch is most convenient for you. The Towne Bank Downtown Norfolk Branch is located at 109 E. Main Street, Norfolk, VA 23510, while the Town Center Virginia Beach Branch is at 297 Constitution Drive, Virginia Beach, VA 23462.
  • Check Hours of Operation: Verify the bank’s hours to ensure you visit when the bank is open. Generally, branches offer typical banking hours, but confirming ahead of time is wise.
  • Gather Necessary Documents: Before your visit, prepare any documents you may need. This could include identification, financial statements, or loan documents, depending on the services you need.
  • Consider Making an Appointment: If you need specialized services, like assistance with loans or investment options, scheduling an appointment in advance can ensure you receive dedicated service.
  • Explore Nearby Attractions: If you have time before or after your banking needs, take advantage of nearby attractions. For instance, at the Downtown Norfolk Branch, you can visit the TowneBank Fountain Park or the Elizabeth River Trail.

By preparing ahead and knowing what to expect, your visit to Towne Bank can be smooth and efficient. The staff is eager to assist you with any banking needs you may have, ensuring a positive banking experience.

Things to Do In Towne Bank

While the primary function of Towne Bank is to serve your banking needs, visiting the bank is also a chance to explore its surrounding attractions. Especially at the Downtown Norfolk Branch, numerous activities can enhance your visit.

  • Visit TowneBank Fountain Park: Located just a few steps away, this interactive fountain is not only a beautiful sight but also features water jets and illumination that can fascinate both children and adults. It’s a great spot for relaxation and taking photographs.
  • Walk the Elizabeth River Trail: This scenic trail runs along the waterfront and is ideal for walking, jogging, or biking. It offers stunning views of the river and is a popular destination for both locals and visitors. The trail is just a short distance from the fountain park, making it easy to enjoy some fresh air after your bank visit.
  • Take a Cruise with City Cruises Norfolk: Located close by at 173 Waterside Drive, City Cruises Norfolk offers opportunities for scenic boat rides along the Elizabeth River. This unique experience allows you to enjoy the beauty of Norfolk from the water.
  • Enjoy a Meal at Blue Moon Taphouse: Located at just a short walk from the bank, this restaurant offers a variety of food and drinks. It’s a great place to grab a meal or relax with friends after your banking errands.
  • Shop at Prince Books: For those who love reading, Prince Books located at 109 E. Main St is just a short walk away. You can browse through various titles and find the perfect book to enjoy.

Exploring these options can certainly enrich your experience while visiting Towne Bank. Make your trip memorable by taking advantage of these nearby attractions.

Amenities and Facilities in Towne Bank

Towne Bank prides itself on providing an array of amenities and facilities designed to enhance the banking experience for customers. The bank focuses on convenience, accessibility, and comfort in its services.

  • Safe Deposit Boxes: For customers needing secure storage for valuables and documents, Towne Bank offers safe deposit boxes at most locations. This service provides peace of mind for those storing important items.
  • Drive-Up ATMs: For added convenience, many branches feature drive-up ATMs which allow customers to perform bank transactions without leaving their vehicles. This is particularly useful for those in a hurry.
  • Online and Mobile Banking: The bank offers comprehensive online and mobile banking solutions, allowing customers to manage their accounts, pay bills, and transfer funds at any time, from anywhere.
  • Customer Service: Friendly and knowledgeable staff are always ready to assist customers with any inquiries or banking needs. Consultations can be had in person or via phone for a convenient customer service experience.
  • Financial Advice: Towne Bank employs skilled financial advisors who can help customers navigate everything from savings accounts to investment opportunities. Clients can schedule meetings for personalized financial plan discussions.

These amenities reinforce Towne Bank’s commitment to serving its customers effectively, ensuring that banking with them is as pleasant and productive as possible.

Recommended Tips For Towne Bank

Plan Your Visit During Off-Peak Hours

To make the most efficient use of your time when visiting Towne Bank, consider going during off-peak hours. Typically, mornings during the week after the bank opens and mid-afternoon times tend to be less crowded. This can lead to shorter wait times, allowing for quicker service.

Use Online Banking Features

Take full advantage of Towne Bank’s online banking features to manage your accounts effectively. This can include scheduling payments, checking balances, or transferring funds without the need to visit a branch. Utilizing these online tools can save time and allow for banking activities from the comfort of your home.

Stay Informed About New Services

Stay updated on new services or products that Towne Bank may offer to its customers. They frequently update their offerings based on customer needs and market trends. Keeping informed can help you take advantage of any beneficial financial solutions that best suit your situation.

Towne Bank Location & How To Get There

There are several Towne Bank locations for customers to choose from based on convenience. Here are two prominent locations:

  • Downtown Norfolk Branch: 109 E. Main Street, Norfolk, VA 23510. This branch is situated in a bustling area, making it easy for customers to access other shops and attractions nearby.
  • Town Center Virginia Beach Branch: 297 Constitution Drive, Virginia Beach, VA 23462. This branch is located in a well-developed shopping center, providing convenience for customers to handle banking alongside other errands.

For those using public transportation, both branches are accessible via local transit services. Parking may also be available nearby, so plan your trip accordingly to minimize any delays.

What People Are Saying

“Towne Bank has been my go-to bank for years. The staff knows me by name and always makes me feel welcomed!”– Maria G.

“I recently refinanced my mortgage with Towne Bank, and the process was smooth and simple. I couldn’t be happier!”– Tom H.

“The location in Downtown Norfolk is perfect for grabbing a coffee before heading to the bank. Love the convenience!”– Lisa R.

“I appreciate how Towne Bank supports local businesses and events. It makes me proud to be a customer!”– David S.

“The online banking features are fantastic. I can handle everything from my phone, which is incredibly convenient!”– Emily T.

“My recent experience with customer service was excellent. They went above and beyond to assist me!”– Jacob N.

Final Thoughts

Towne Bank represents a strong pillar of the community, blending quality banking services with an emphasis on personalization and care. Their commitment to both individuals and businesses alike ensures a treasury of options to meet various financial needs. The surrounding attractions enrich any visit, making it an enjoyable outing rather than just a mundane banking chore.

Whether you are a long-time customer or considering signing up, visiting Towne Bank promises a fulfilling experience paired with the warmth of community spirit. Always striving for excellence, Towne Bank prioritizes the customer journey, ensuring that your needs are met professionally and with genuine care.

If you’re interested in discovering more banking options, check out Towne Bank’s website to learn about their services and current offers. Explore the community-centric activities they support and how you can become involved.